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Shipping & Returns

Prices are listed in Australian dollars and include 10% GST and exclude shipping.

Prices are subject to change without notice. 

Standard shipping is $10.00 plus GST and for orders over $150.00 shipping is free.

Please allow 5-10 days delivery time from payment of orders in stock. Marmoset Found will arrange freight on your behalf and charge at cost on each delivery. 

Please note we do not deliver to PO Boxes. 

**International customers - please note that import duties, taxes and charges are not included in the item price or shipping. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be. Please note shipping will normally take aroudn 5-10 days. 

Many of our products are original handcrafted items. Variations occur in colour, materials used, craftsmanship, size and style of each individual item. This adds character to our products and is no way a fault of the item. 

We accept returns within 5 days of you receiving your order. We will issue a refund if the items are in original condition and packaging. Please contact for all returns. Please note the cost of shipping will not be refunded and we are not responsible for the shipping return cost of orders. We don't accept returns on sale items. 

If items arrive damaged please contact us at 

If an item becomes out of stock, we will offer a substitute or refund to your account.